Chargeback – Fraud Mitigation Policy

Effective Date: May 31st, 2025.

OnlyFeet carefully investigates all chargebacks. Chargebacks are initiated when individuals reach out to their financial institutions to dispute a transaction. Users must not make unjustified chargeback requests of their payment card provider for any Buyer/Seller Transaction or tip to a Seller. To protect Sellers, OnlyFeet will review excessive and potentially fraudulent chargebacks and may prohibit a user from making additional purchases during that review. If OnlyFeet considers that any chargeback request is fraudulent or was made by a user in bad faith, OnlyFeet may suspend or terminate that user's account or any future account that user creates.

Contact

Company

LORDLY

Business Hours

Monday - Saturday: 10am - 5pm (Paris time)

Response Time

Within 24 hours (business days)