Chargeback – Fraud Mitigation Policy

Effective Date: May 31st, 2025.

OnlyFeet carefully investigates all chargebacks. Chargebacks are initiated when individuals reach out to their financial institutions to dispute a transaction. Users must not make unjustified chargeback requests of their payment card provider for any Buyer/Seller Transaction or tip to a Seller. To protect Sellers, OnlyFeet will review excessive and potentially fraudulent chargebacks and may prohibit a user from making additional purchases during that review. If OnlyFeet considers that any chargeback request is fraudulent or was made by a user in bad faith, OnlyFeet may suspend or terminate that user’s account or any future account that user creates.

Contact

Company

LORDLY SASU

SIREN Number

989 287 271

Business Hours

Monday - Saturday: 10am - 5pm (Paris time)

Response Time

Within 24 hours (business days)